Check-In/Out

Dear guests,

We have listed the check-in and check-out procedures for you below. Should you have any questions, please do not hesitate to contact us using the contact details below.

General description of check-in:

• Check-in is possible from 15:00. Early check-in can be requested in good time by telephone or email.
• No later than the day of your arrival, you will receive a six-digit access code for the building’s main entrance.
• In the lobby, you can check in at the check-in tablet using your reservation number and last name (available in German and English). 
  Then please take a key card, place it on the encoding device, and start the encoding process.
• Your room key card grants you access not only to your room but also to the building’s main entrance.
• The check-in machine is located on the 1st floor. 

General description for check-out:

• On the day of departure, you will no longer have access to your room with the room code from 10.00 am.
• A late check-out can be requested in good time by telephone or e-mail.
• A separate check-out on the tablet is not necessary. Please drop your card into one of the designated boxes at the exit and close the room door. 

Information on the invoice:

• Please make sure you enter the correct billing address when booking. (Company name and address)  
• If you pay at the check-in machine, the invoice will be sent by e-mail after departure.  
• If you need the invoice again, please send us an e-mail to info@hausamhuehnerdieb.de.